📦 Shipping Policy – The Root & Tincture Apothecary

At The Root & Tincture Apothecary, we provide fast, reliable shipping for vitamins, supplements, and superfoods across the UK and worldwide.

• UK Delivery: Choose from standard delivery or upgrade to express next-day courier services for quicker shipping. Additional charges apply for expedited options.

• International Delivery: We ship to Europe, the US, and many other countries. Customers can select their preferred international tracked shipping method at checkout.

• Tracked Orders: Every package includes parcel tracking, so you can monitor your order from dispatch to delivery.

Our goal is to ensure your wellness essentials — from daily vitamins to functional nutrition — arrive safely and on time. 

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🔄 Returns & Refunds Policy

We want you to feel confident shopping with us. If you’re not fully satisfied with your purchase, you can return it within 30 days of delivery for a full refund.

• Eligible items must be returned unopened and in original condition.

• Contact our support team to initiate a quick and simple return process.

• Refunds are processed promptly once the returned goods are received.

This 30-day returns guarantee makes it easy to try our herbal supplements, superfoods, and natural remedies with peace of mind.

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⏳ Order Processing

We understand how important fast delivery is when it comes to health and wellness.

• Orders are processed within 1–2 business days.

• We always make every effort to dispatch orders as quickly as possible.

• Most UK orders arrive in 2–4 working days, while international shipping times vary by country.

Shop with confidence knowing your vitamins, superfoods, and supplements are prepared and shipped quickly to support your daily routine.

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❓ Frequently Asked Questions

Do you ship supplements outside the UK?
Yes. We ship internationally, including to Europe and the USA, with full tracking available.

How long does delivery take in the UK?
Standard delivery usually takes 2–4 working days. Express courier services can deliver faster.

Can I track my order?
Yes, every order comes with a tracking number so you can follow your parcel in real time.

What is your return period?
You may return your order within 30 days of delivery for a full refund.

Are shipping costs included in the product price?
Shipping costs are calculated at checkout. Express and international options may carry additional charges.